Capture and action every issue a client reports post-handover.
Whether it's raised via email, phone, or MyHome, ClickHome Maintenance gives you all the tools you'll need to manage every step of your maintenance process. Streamline your entire maintenance process from warranty reminders through to final sign-off.
Create customised templates covering all your different maintenance processes for your team to use, from covering a 3-month to 10 year structural maintenance. Customise unique templates for different maintenance processes, keeping track of every defect associated with a contract.
Take Maintenance out in the field with specific maintenance screens available on the ClickHome app so you can create maintenance lists and schedule suppliers & trades anywhere, anytime. Supervisors can meet customers face-to-face and walk through their new home, creating a list of all defects that need to be resolved.
Allow your customers to raise defects post-handover through the MyHome portal for a quick and pain-free warranty process. Customers can submit defect reports with photos and descriptions, track progress, and receive updates directly through their personal portal.
Pick the platform that works for you!
Ready to explore how ClickHome can help your business grow?