logo

Solutions

Solutions

Warranty Requests

Warranty & Maintenance Requests

Streamlined Issue Management

Customers can log issues directly through MyHome, or your team can initiate requests based on inspections, checklists, or handover notes. Each request is categorised, prioritised, and assigned to the correct workflow, with full visibility of task history, photos, documents, and communications.

  • Customer self-service through MyHome
  • Categorisation and prioritisation
  • Full visibility of task history
  • Comprehensive communication tracking
Dashboard preview
Workflows

Workflow Management

Custom Maintenance Processes

Define custom maintenance workflows based on job type, issue category, or contract coverage. Set clear task stages for inspection, response, scheduling, trade coordination, and signoff. Use the same task engine that powers construction to manage aftercare, so your team stays consistent and your process stays accountable.

  • Custom workflows by job type
  • Clear task stages
  • Consistent process management
  • Accountability throughout
Dashboard preview
Trade Coordination

Trade & Supplier Coordination

Seamless Supplier Integration

Assign work directly to trades, give trades access to job details, photos, plans, and documentation through JobFile. Let suppliers accept, schedule, and report back on maintenance tasks using the same portal they already use for construction. One set of tools. One source of truth. No extra training or confusion.

  • Direct trade assignment
  • Shared access to job details
  • Consistent supplier portal
  • Single source of truth
Dashboard preview
Risk Reduction

Risk Reduction & Performance Tracking

Proactive Issue Management

Track repeat issues by supplier, material, or house type. Spot trends early and act before they escalate. Ensure your business is protected by full audit trails, documented responses, and clear evidence of every step taken. ClickHome makes sure your warranty process is fair, consistent, and defensible, while keeping customers informed and satisfied.

  • Track issues by supplier or material
  • Early trend identification
  • Full audit trails
  • Defensible warranty process
Dashboard preview

Ready to Start?

Pick the platform that works for you!

Ready to explore how ClickHome can help your business grow?