Your work doesn't stop when the keys are handed over. ClickHome's maintenance management software helps builders of all sizes handle defects, warranties and service tasks, so clients stay happy long after the build is complete.
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Every defect, warranty claim and service request is logged in one place, assigned to someone and tracked through to resolution. Nothing depends on remembering a phone call from three weeks ago.
Every request with an owner, a due date and a full history behind it.
Build the workflow once and every request follows it. A defect is logged with photos, assessed, assigned to the right trade, scheduled and signed off, with each step time-stamped. Different request types can follow different paths without anyone having to remember which.
Homeowners raise a request through their portal, attach photos and watch it progress without ringing the office. Your team gets a clean report with the detail already attached instead of a voicemail describing a noise in the kitchen.
Track warranty windows on different components and get warned before one expires, so a deadline never passes without someone knowing.
Set maintenance schedules and inspection checklists so preventive work gets booked rather than drifting down the list.
Report on resolution times, recurring defects and accountability, so you can spot the pattern behind repeat call-backs.
Requests get to the right trade the same day, which is what clients actually judge you on after handover.
Aftercare handled well is what turns a finished job into a referral.
A full audit trail on every issue, showing who did what and when.
A documented maintenance process is something you can show a prospect, not just a cost you carry.
ClickHome fits how the local industry works, whether you are closing out a handful of jobs a year or running maintenance across hundreds of completed homes.
Post-build service stops eating your week, and the client relationship survives the warranty period intact.
“ClickHome is the most critical, strategic component of our business.”
General Manager, National Building and Business Improvement, MetriconEnterprise
Configure, customise, and integrate at enterprise scale. No vendor lock-in and no clunky legacy systems slowing you down. 22 years of operational patterns from Australia's top builders, built in, not bolted on.
The dominant choice for Australia's HIA Top 20 builders.
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Scaling
Easy to use from day one, and nothing to outgrow. The same platform Australia's largest builders trust at simple per job pricing. Margins slipping? Reverse the trend. ClickHome stops margin erosion in its tracks.
Put an extra 3–6% margin back on your bottom line.
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Starter Kit
Track live jobs, coordinate trades, and streamline your day-to-day operations from $225 a job. Get going in minutes. It's the same platform the bigger builders run, sized for where you are now.
30-day free trial. No credit card required.
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Not sure where you fit? Talk to a ClickHome expert →
Find the plan that matches your build volume, or talk to someone who has set ClickHome up for builders your size.
ClickHome brings defect tracking, warranty management and service scheduling into one place. Post-build service is what keeps client relationships strong and protects your reputation in a competitive residential construction market, and it is the stage most likely to be run on memory and spreadsheets.
The platform covers post-construction care from the first defect report through to warranty expiry, with nothing falling through the cracks. See the Maintenance module for how requests are captured and assigned, or the warranty and customer care tools for what happens as warranty periods run down.