Question 1

Can I try ClickHome Cloud first?

Accepted Answer

Certainly, we offer a 30 day obligation free trial

Question 2

Will my team get training to use ClickHome?

Accepted Answer

Yes, you will have access to our Academy courses and Solution articles. During the onboarding process your team also receives personal training from one of our expert consultants.

Question 3

Can I integrate ClickHome with other Systems?

Accepted Answer

ClickHome Cloud, Hosted and Enterprise allow for integration with third party application. We have a host of standard integrations with most of the standard industry tools and platforms.

Question 4

Is there a mobile version or app available?

Accepted Answer

ClickHome comes with both an iPad app and a web application. The iPad app is designed for use for Supervisors.

Question 5

How long does it take to get started with ClickHome?

Accepted Answer

If you're using ClickHome Cloud, it's ready to go right away, simply set up your team, subbies and suppliers, and you're off. For Hosted and Enterprise options, we offer the Essentials Fast Track program, designed to get you fully using the software within 2 weeks.

Question 6

Can ClickHome manage both small and large residential projects?

Accepted Answer

Yes. ClickHome scales with your business, whether you're building a handful of homes each year or managing hundreds of projects simultaneously.

Question 7

Is ClickHome cloud-based or on-premise?

Accepted Answer

ClickHome offers both cloud-based and on-premise options, giving you flexibility to choose the setup that best suits your business needs.

Question 8

Is ClickHome suitable for first-time builders or only experienced companies?

Accepted Answer

ClickHome is designed for builders of all sizes, including those new to the industry. Its intuitive interface and local support make it easy to get started and grow your business.

Question 9

Can ClickHome help me convert more leads?

Accepted Answer

Yes. ClickHome's sales tools manage leads, enquiries, quotes and follow-ups efficiently, improving conversion rates.

Question 10

Can I track sales performance for my team in ClickHome?

Accepted Answer

Yes. Performance dashboards allow you to monitor conversions, pipeline stages and team productivity at a glance.

Question 11

Does ClickHome manage permits, approvals, and regulatory compliance?

Accepted Answer

Yes. You can track permits, engineering approvals, and council requirements to ensure projects start on time and meet all Australian legal standards.

Question 12

How does ClickHome track customer selections before construction starts?

Accepted Answer

ClickHome logs all customer choices, inclusions, and upgrades, keeping budgets and designs aligned and avoiding errors during construction.

Question 13

If I start with Cloud, can I upgrade later?

Accepted Answer

Absolutely. We designed ClickHome Cloud to be easily upgraded to a Hosted and Enterprise version. Contact our sales team for more information.

Question 14

Where are you located?

Accepted Answer

ClickHome is an Australian company, we have offices in Perth and Melbourne.

Question 15

Can ClickHome manage defects, warranty claims, and service requests?

Accepted Answer

Yes. ClickHome tracks all maintenance tasks, defects and warranty work in one place, ensuring issues are resolved promptly.

Question 16

How does ClickHome improve customer satisfaction after handover?

Accepted Answer

By keeping customers informed through your customer portal, responding to issues quickly, and providing clear timelines, ClickHome enhances aftercare experiences.

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